Company Name

Hayapass Co., Ltd.

Responsible Person

Representative Director: E Katayama

Address

6-10-12 Nishi-Nippori, Arakawa-ku, Tokyo 116-0013

Contact Information

Email Address: info@haya-pass.co.jp
*If you wish to contact us by phone, please notify us via email, and we will disclose the number without delay.

Usage Fees

Usage fees as displayed on our website or within the Hayapass app will be incurred each time you use this service (fees vary depending on the date/time of use and the store used).

Other Fees Incurred by the Customer

Consumption tax will be incurred when paying usage fees. Additionally, internet connection fees and other telecommunication line charges must be borne separately by the customer (amounts are as determined by each provider with whom the customer has contracted).

Payment Methods

Credit card payment (VISA, JCB, Mastercard, American Express, Diners Club)

Payment Timing

Varies depending on your credit card's billing cycle and contract terms. Please contact your card issuer for details.

Service Commencement

Service becomes available immediately after completion of our designated payment procedures.

Returns and Exchanges

Cancellations and refunds are not permitted after Hayapass tickets are issued.

Special Conditions

Regarding Cooling-Off Period

This service is not subject to the cooling-off period stipulated under the Specified Commercial Transactions Act.

Contact Us

Inquiries to our company can be made via email, depending on business hours and the nature of your inquiry.